Senior Sales Advisor – Luxury Interiors Working Hours: Monday - Friday 9am - 5pm with one day off during the week Saturday - Day off Sunday 10:30am - 4pm Salary: Base Salary £29,000 PA (OTE £29,500 - £38,300) Simon Acres Recruitment are proud to be working with a leading specialist in luxury natural stone and porcelain flooring, who are seeking a Senior Showroom Sales Advisor to join their dynamic team. As a Senior Sales Advisor, you will play a pivotal role in driving the success of the showroom by collaborating closely with the showroom manager and supporting the wider team. The ideal candidate will be a confident communicator who thrives in a customer-focused sales environment, with the ability to lead by example. This role requires excellent organisation, proactive problem-solving, and a keen eye for detail to ensure every customer interaction is seamless and engaging. Key Responsibilities: Deliver outstanding customer service throughout the sales process, from initial contact to post-sale follow-up. Guide and support the showroom team, assisting with training and development to maintain high performance standards. Engage confidently with customers via phone, email, and in person, showcasing clear and professional communication across all platforms. Provide expert technical and design advice, ensuring customers make informed decisions while addressing any queries or concerns. Lead on key customer accounts and high-value sales, ensuring exceptional client relationship management. Handle escalated queries or issues, resolving them efficiently to maintain customer satisfaction. Collaborate with the showroom manager to implement sales strategies and meet showroom targets. Additional Responsibilities: Manage inbound and outbound sales calls effectively. Create detailed quotations, process payments, and coordinate deliveries with precision. Offer tailored advice on product suitability, sizing, and pricing with a focus on interiors. Maintain accurate records in the CRM system, logging client information and daily activities. Oversee the coordination of sample dispatches and follow up on customer feedback. Welcome customers in the showroom with a professional and personable approach. Ensure the showroom maintains a clean, organised, and welcoming environment at all times. Confirm appointments with customers and ensure they receive a premium experience during their visit. Skills Required: Proven sales experience, ideally within the luxury goods or interiors sector. Ability to lead and motivate a team while delivering exceptional individual results. Strong organisational skills and the ability to prioritise tasks effectively. Self-motivated and energetic, thriving in a fast-paced environment. Exceptional communication and interpersonal skills, with a customer-centric mindset. Proficiency in CRM systems and Microsoft Office applications. Minimum of 2 years of relevant sales experience. What We Offer: - A fantastic work culture with a friendly and supportive team. - Competitive salary and bonus structure. - Additional leave for years of service. - Sick pay following the completion of the probationary period. - Company events and employee discounts. - Employee assistance programme. - Option to purchase additional annual leave. - Comprehensive induction training. - Career development opportunities. For enquiries, please either apply or call. Simon Acres Recruitment are acting as the recruitment agency for this vacancy.