Office Administrator
* Location: Ipswich
* Salary: £12.50 per hour
* Hours: Monday to Friday, no weekends or bank holidays
* Contract: 3-month temporary role, with the potential for extension
Are you a recent university graduate or someone with prior administrative experience seeking your next opportunity? This role provides an excellent gateway into the professional world, perfect for individuals eager to gain or enhance their office experience.
Key Responsibilities:
* Manage and administer occupational pension schemes, including processing new joiners, leavers, and retirees.
* Engage with clients through phone calls, letters, and emails, ensuring top-notch customer service.
* Address queries efficiently and escalate issues when necessary.
* Track workflow to ensure service levels are consistently met.
* Accurately perform manual calculations.
* Collaborate with the team on complex projects.
* Learn and understand the details of clients’ pension schemes.
* Identify and suggest improvements to enhance service delivery.
What We're Looking For:
* Exceptional accuracy and attention to detail.
* Ability to thrive under pressure and meet deadlines.
* Excellent communication skills.
* A customer-focused approach with strong computer literacy.
* This role is perfect for someone fresh out of university or with previous administrative experience who is looking to gain valuable office skills and experience in a dynamic setting.
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