Sales Support Coordinator Bristol Salary : DOE Our client, the UK’s largest construction equipment dealer, has an exciting opportunity for a Sales Support Coordinator to join their team The role: · Proactively support Sales Managers to meet customer’s needs, from start of the customer journey through to completion. · Oversee and support with sales pipeline. · Conduct weekly overview of customer portfolio with key stakeholders across the business. · Identify potential risks or opportunities and inform Sales Managers to follow up. · Assist customers and Sales Managers with all account related questions. Provide accurate timely information regarding enquiries. · Be the link between departments across the business to ensure customer expectations are met. · Accurately updating the in-house ERP system in a timely manner. · Using data to look for trends and problems, take a proactive approach to managing your own data. · Generating Equipment Sales agreements for new customer orders. · Working with Commercial to allocate appropriate equipment and budget costs. · Raising workshop prep job sheets and liaising with production. · Working with in house and out of house finance companies to produce proformas and invoices. · Ordering new and used Plant & Equipment from OEMs and maintaining accurate equipment records. Including but limited to raising Equipment Purchase Orders, processing goods receiving and co-ordinating prompt payments to suppliers. · Checking and validating order confirmation and invoices - updating ERP system to accurately reflect and flagging any changes to the Commercial team. · Liaising with multiple departments to ensure specifications are correct and machines will be ready for dispatch in line with customer expectations. · Answering incoming telephone calls, being the first point of contact for existing and prospective customers. Key skills/ experience: · Able to thrive and succeed in a busy, ever-changing environment · Excellent problem-solving skills with accuracy and attention to detail · Proficient in the use of Microsoft Office Suite, including Excel and Outlook · Strong communication skills and able to build relationships with key stakeholders