Social network you want to login/join with:
Overview
Reference: 437672
Salary: £11.44 - £11.44/hour
Job Location: United Kingdom -- England -- West Midlands -- Walsall
Job Type: Temporary
Posted: Thursday, June 13, 2024
Position: Customer Service Advisor
Salary: £11.44 per hour
Availability: Must be fully flexible Monday to Sunday 6am-11.30pm (this is a non-rostered role and shifts may be amended up to 72 hours in advance)
Working Hours: Full time – 35 hours per week
Location: Based in Walsall
Role Responsibilities:
1. Answering any customer questions and providing high levels of customer service
2. Taking details regarding the vehicle breakdown and passing these to the internal despatch team
3. Entering vital details into the RAC system
4. Keeping the customer updated at all times
Requirements:
To work in the RAC breakdown department, we are not looking for specific breakdown or motor industry experience and we do not expect candidates to have any knowledge of car breakdowns. What we are looking for is experienced customer service people who are used to dealing with customers and working in a fast-paced and high-energy environment:
1. Previous customer service experience (essential)
2. Excellent timekeeping and punctuality (essential)
3. Excellent communication skills (essential)
4. Professional telephone manner (essential)
INDCCP
#J-18808-Ljbffr