RED Industries Ltd are an ambitious company who want to deliver the best professional waste management solutions across the UK. We are on a journey to cement our place as the UK’s premier waste management company, and we would like all of our team to be onboard with this journey. Every person is valuable and critical to making this journey a success.
Objective of the role
As a Client Support Executive, you will be customer-centric professional who thrives in a fast-paced environment and is passionate about contributing to our business success.
* Demonstrate excellent customer service and sales skills, placing the customer at the heart of every interaction.
* Efficiently handle telephone inquiries, demonstrating professionalism and a customer-centric approach.
* Thrive on making the business easy to work with for both internal and external stakeholders.
* Embrace challenges and proactively contribute to achieving business objectives.
* Cultivate and nurture client relationships to drive business growth.
* Exhibit a passion for customer-centric roles and maintain a target-driven mindset.
* Display outstanding telephone and email communication skills.
* Collaborate seamlessly with team members to achieve collective goals.
* Ability to work under pressure while maintaining a high standard of performance.
Requirements:
* Previous experience in a client support or sales role.
* Proven track record of meeting or exceeding targets.
* Strong communication skills, both verbal and written.
* Comfortable dealing with customers over the telephone.
* Adaptable and effective in a fast-paced work environment.
* A team player with a proactive and positive attitude.
* SAP experience - advantageous.
Benefits:
* Permanent Role;
* Pension Scheme Available
* 25 days annual holiday plus bank holidays
* Ongoing training & development plan
* Free employee health and wellbeing programme (HSF)
* Free employee retail discount plan (Wider Wallet)
* Free parking
* Referral recognition programme.
* Free Life insurance (after qualifying period)
* Excellent, modern office environment
* Free eye test (Specsavers)
Uncapped Bonus Structure
Job Type: Full-time
Pay: £23,795.20 per year
Work Location: In person
Reference ID: CSE120624
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