General Manager - Catering - Birmingham
Monday - Friday role (occasional weekends will be required to suit business needs)
As General Manager, you will report to the Regional Manager and be responsible for the running of the site, which includes staff and delegate feeding from a newly refurbished restaurant, as well as the daytime & evening conference facility, ranging from tea & biscuits to a sit-down dinner for 200 plus. You will also oversee other sites within the contract. Experience of managing a conference venue or large hospitality offer is essential for this role.
Are you passionate about creating a positive safety and wellbeing culture throughout the team to ensure the safety of people, clients, and customers? You will take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors.
More about the role:
Responsibilities will include but are not limited to:
* Overseeing the soft catering service delivery, including the provision of hospitality and catering
* Communicating regularly with clients
* Completing action plans following client satisfaction surveys
* Ensuring all client hospitality is delivered to the correct standard and identifying opportunities to improve and increase the service
* Analysing, monitoring, and managing GP while ensuring cost and sales records are accurately inputted and maintained
* Ensuring all customer requirements are communicated to all departments in advance for effective planning
* Completing/adjusting the labour schedule in line with sales
* Analysing and effectively managing all in-unit costs
* Ensuring budgets are understood and achieved while managing all costs effectively within budget
Who you are:
Our Ideal General Manager will:
* Have knowledge of working in a management role within the catering/retail industry
* Display a real passion for food and customer service while being financially and commercially astute
* Possess good communication skills - both written and verbal
* Have good computer skills
* Exhibit interpersonal, administrative, and organisational skills
* Have a 'Can do' attitude
* Possess an eye for detail
* Demonstrate excellent leadership skills
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package, including but not limited to:
* Contributory pension scheme
* Career growth opportunities through our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
* Discounts on food shopping at Tesco, Sainsbury's, Morrisons, and more
* Up to 44% off cinema tickets
* Cash rewards every time you spend, usable on a wide range of brands
* Free wellness, mindfulness, and exercise classes
* Ability to share all discounts and offers with friends and family
About Us
As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.
Job Reference: com/2910/42758001/52691766/SU
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength! #J-18808-Ljbffr