ROLE: Field Service Engineer
SALARY : £37,000 - £40,000 per annum
TERM: Permanent
About the Role
We are seeking a Field Service Engineer to join our team, responsible for the installation, servicing, and maintenance of water treatment systems across the UK, with occasional overseas travel. This is a hands-on role that involves working directly with customers, troubleshooting issues, and ensuring optimal performance of water treatment equipment.
Key Responsibilities
Perform routine servicing, maintenance, and repairs on a variety of water treatment systems, including Reverse Osmosis (RO), Deionisers, Water Softeners, Filtration Units, and Effluent Treatment Plants.
Carry out installations and commissioning of new systems, ensuring seamless integration into customer sites.
Diagnose and resolve technical issues both on-site and remotely, providing expert guidance to customers and plant operators.
Maintain strong customer relationships, acting as a trusted point of contact for technical support and service-related queries.
Complete service reports and documentation accurately using MS Word and other software tools.
Ensure all work is conducted in compliance with company policies and health & safety regulations.
Proactively contribute to service improvements, identifying ways to enhance productivity and efficiency.
Participate in training and professional development to continuously expand technical expertise.A company vehicle, tools, PPE, and mobi...