Sr. Worldwide Specialist Seller - Amazon Connect, SLG/EDU East
AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced CCaaS Sales Specialist to help us establish AWS as the market leader for Amazon Connect. This effort is in direct response to feedback from customers and seeks to address the daily pain points of delivering outstanding customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and complex pricing models, and scaling based upon the specific needs of their businesses. The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically.
Key job responsibilities
1. Drive revenue and market share for AWS.
2. Meet or exceed quarterly and annual revenue targets.
3. Develop and execute against a sales plan.
4. Maintain a robust sales pipeline.
5. Work with partners and OEMs to extend reach & drive adoption of AWS solutions.
6. Manage contract negotiations along with the core sales organization.
7. Develop long-term strategic relationships with key accounts.
8. Ensure customer satisfaction.
Minimum Qualifications
1. 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives.
2. 10+ years of business development, partner development, sales or alliances management experience.
3. 5+ years of building profitable partner ecosystems experience.
4. Experience developing detailed go-to-market plans.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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