Job Role – Vehicle Arrivals Team Leader Salary – £30,639 (£14.69 an hour) Location – BCA Crawley Working Hours – 40 hours a week, Monday to Friday 08:30 - 17:30 Type of Employment – Permanent Join the UK’s largest B2B used vehicle service At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want. Now, this is where you fit in… We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless. Main purpose of the role Your role will be leading the team to create an accurate description of a vehicle condition aligned to BCA grading and costed inspection standards, so that details of the condition and specification of vehicles entered onto the in-house systems are accurate. To support the Duty Manager - Production in the delivery of all elements of effective people management including recruitment, training, performance management, communication, and wellbeing. Your key responsibilities will be: People Management: - To manage all elements of the employee lifecycle including onboarding and offboarding. - Performance management of the team including training, coaching and appraisals to ensure both optimum performance and talent pipeline. - Effective workforce management, including absence planning, ensuring optimum staff levels at all times and adherence to working time directive. - Effective communication to team ensuring awareness of results and key priorities. Operational Management: - Accountable for the timely production of high quality digital assets, specifically arrivals, and enhancements. - Support other Team Leaders as necessary across Production - Ensure adherence to BCA Standard Operating Procedures. - Ensuring that quality, speed and cost targets are delivered to maximise profitability. - Effective inventory management to ensure vehicles are prepared and entered into sale within SLA’s. - Liaise with central online team to maximise performance. - Manage site relationship with RAC, SMART repair and vehicle enhancement. - Identifying any patterns, trends, and opportunities for improving performance and working with the Centre Manager and Co-ordinators to set and monitor KPI’s across the Centre To be successful, you’ll bring some of the following experience with you: - Experience in a line manager or team leader role - Able to demonstrate high-level organisational skills and an ability to communicate a variety of information and instruction to operational team members - Delegate responsibility appropriately and effectively - Ability to motivate a team to deliver objectives and meet targets - Good report generation and presentation abilities - Excellent attention to detail - Full UK Driving Licence We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes: Company Pension Scheme An Employee Assistance Programme Enhanced maternity, paternity, and adoption leave Access to trained mental health first aiders And so much more… As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA. We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. INDHP