JD Sports - 2251 Bromborough, Croft Retail Park, Bromborough, Wirral, United Kingdom
Req #1181
Date: 23 April 2025
About Us
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms. Our colleagues work across various retail fascias in many markets worldwide.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996, has been a FTSE100 company since 2019, and continues to grow both in the UK and internationally.
Our Vision
We aim to be the leading global omnichannel retailer in the sports and outdoor industry. We strive to be a people-led, innovative, and customer-focused organization that delivers operational excellence and explores new growth opportunities.
Role Overview
We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. This role offers opportunities for career development and growth within the JD Group.
Responsibilities
1. Provide outstanding customer service by greeting customers warmly and understanding their needs.
2. Drive and exceed sales targets by utilizing in-store devices and promoting the full product range.
3. Maintain high visual merchandising standards and keep the shop floor clean, stocked, and organized.
4. Support store operations, assist in various departments, and adhere to safety guidelines.
5. Handle sales transactions accurately, including cash and card payments.
6. Upsell and cross-sell products to maximize sales opportunities.
7. Maintain stock levels and ensure shelves are appealing and well-organized.
8. Address customer queries professionally.
9. Collaborate with team members to achieve store targets.
Objectives and KPIs
1. Contribute to achieving or exceeding monthly sales targets.
2. Meet KPIs such as Units, Conversion rate, ATV, UPT, and upselling targets.
3. Maintain a high Net Promoter Score.
4. Ensure stock on the shop floor is fully replenished.
Skills and Experience
* Positive attitude towards a fast-paced, customer-focused retail environment.
* Ability to view challenges as opportunities for personal and professional growth.
* Strong interpersonal and communication skills, with confidence in engaging with customers.
* Flexibility to work various shifts, including weekends and holidays.
Employee Benefits
* 25% discount on a wide range of products in-store and online across JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors.
* Exclusive deals and discounts from retail and hospitality partners via TELUS Health platform.
* Access to counselling, digital health, and well-being services.
* Health cash plans and internal development courses.
* Opportunities for apprenticeships, accredited qualifications, and earning while learning.
* Discounted gym memberships at JD Gyms.
* Participation in colleague networks and support initiatives.
* Volunteer opportunities and involvement with JD Foundation.
* Influence positive change through employer engagement forums.
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