Job Details: Sales Administrator - 12 month FTC
Full details of the job.
Vacancy Name: Sales Administrator
Employment Type: Fixed Term
Country: United Kingdom
Location: Liverpool
Business Area: Commercial
Workplace Type: Hybrid
About Princes: The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day.
Role Description:
Please note: this is a Fixed Term Contract for 12 months
* To support General Sales Manager in the day-to-day management of administration & business reporting.
* To support the (Senior) National Account Manager in the day-to-day management of key accounts to enable the annual turnover and profit growth targets to be achieved.
* To develop direct customer contacts through effective networking and strong communication skills in order to raise the profile of Princes within our customer base.
Dimensions:
* Internal contacts – General Sales Manager, Account Managers, Profit responsible buyers and marketing, customer services, stock control, forecasting, demand planning, technical, buying and sales admin.
* External contacts – Buyers, customer base, supply chains, promotions team and admin support.
Principal Responsibilities:
* Manage the administration of the promotional programme for all key accounts, ensuring that all internal documentation is completed and that customers are provided with relevant promotional details and volume targets.
* Timely & accurate management of customer contract balances.
* Provide the forecast team with promotional volumes for all activity, and complete post promotional evaluation to help improve forecast accuracy.
* Ensure promotional pricing is input accurately and that the price file is kept up to date to avoid pricing and invoice queries.
* Liaise directly with the customer order process team to monitor orders and flag up volume issues where jointly agreed promotional targets are not being met.
* Collate market data in conjunction with Marketing and extract Product Information from the central database for the (Senior) National Account Manager.
* Work with the (Senior) National Account Manager to produce high-quality presentation material for customer use.
* Provide administrative assistance to the (Senior) National Account Manager, including inputting data within the SAP system.
* Accompany the (Senior) National Account Manager on key customer calls to present specific data.
* Develop breadth of contact within the customer base to improve knowledge of our customer’s business.
* Answer written, telephone, and email queries from customers on range, availability, pricing, delivery, and new products.
* Produce internal weekly/monthly reports in conjunction with the (Senior) National Account Manager.
Role Requirements:
Knowledge, Skills & Experience:
* Graduate calibre (preferably with a business-based degree or equivalent).
* Excellent Customer Service skills.
* Excellent IT skills (Knowledge of Microsoft Word, Excel, and PowerPoint essential).
* Good communication skills.
* Good planning & organising skills and ability to prioritise.
* Ability to work within a team as well as on own initiative.
* Proven ability to meet high demands and changing priorities.
* Excellent analytical skills.
* Attention to detail.
* Presentation and negotiating skills are preferable.
* Knowledge of Princes Sales processes/documents is preferable.
* A good understanding of SAP would be an advantage.
Benefits:
* 25 Days Annual Leave plus Birthday off.
* 14.5% Pension – 5% employee opt-in / 9.5% employer.
* Hybrid & Flexible Working - 4 Days in Office / 1 Day WFH.
* Flexible Holiday Option - Buy 5 Additional Days.
* Enhanced Family Friendly & Carers Policies.
* Critical Illness Cover.
* Learning & Development Opportunities.
* Corporate Incentive Scheme (company performance based).
At Princes, we are committed to making all stages of our recruitment process accessible to all candidates. Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing Recruitment@princes.co.uk
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