Job Title
Senior Block Manager
About the Company
We are seeking a highly organised and motivated Senior Block Manager to join our clients block management team. The ideal candidate will be responsible for overseeing the day-to-day management of residential blocks, ensuring that properties are maintained to the highest standards while providing excellent customer service to residents and stakeholders.
Responsibilities
* Manage a portfolio of residential blocks, ensuring compliance with all health, safety, and legal requirements.
* Oversee property maintenance and repair works, ensuring that all issues are addressed promptly and efficiently.
* Organise and manage service contracts, including cleaning, gardening, and other essential services.
* Coordinate with contractors and suppliers to ensure high-quality work is delivered on time and within budget.
* Prepare and manage service charge budgets, keeping accurate records of all expenditures.
* Conduct regular property inspections to identify and address maintenance issues or non-compliance.
* Handle all resident inquiries, complaints, and requests in a timely and professional manner.
* Ensure that all property insurance, certifications, and compliance checks are up to date.
* Organise and attend residents’ meetings, providing clear updates on property management issues.
* Liaise with freeholders, leaseholders, and other stakeholders to ensure smooth property operations.
* Keep up to date with legislation affecting property management, ensuring full compliance with relevant regulations.
Required Skills and Qualifications
* Certification in Block Management (e.g., TPI, IRPM or ARMA accreditation).
* Proven experience in managing residential properties or blocks.
* Strong understanding of property management legislation, including health and safety, and leasehold regulations.
* Excellent communication, interpersonal, and customer service skills.
* Strong organisational and time management skills with the ability to prioritize tasks.
* Proficient in property management software and general IT skills.
* Ability to work independently as well as part of a team.
* Full driving license (preferred but not essential).
Benefits
* Competitive salary based on experience.
* Pension scheme.
* 25 days annual leave plus bank holidays.
* Opportunities for professional development and training.
* A friendly and supportive working environment.
If you are an experienced Block Manager looking for an exciting new challenge, we would love to hear from you!