M4 Recruitment are currently seeking an Operations Coordinator / Administrator to work for a reputable and expanding construction company with a strong history of delivering high-quality services across a variety of projects.
We are looking for a highly organised and self-motivated individual to manage the operational aspects of the business, ensuring seamless communication between clients, estate agents, tenants, and the team. This is a key role that will require strong problem-solving abilities, excellent customer service skills, and the capability to efficiently handle multiple tasks.
Key Responsibilities:
* Respond to client inquiries (residential and business) via phone and email, and track workflow using relevant software.
* Coordinate and schedule jobs with the construction team.
* Maintain accurate records of ongoing and completed projects.
* Provide regular updates to clients on the status and timelines of projects.
* Liaise with estate agents regarding maintenance work on rental properties.
* Contact tenants to arrange access and provide updates on job progress.
* Assist with general office administration tasks as required.
* Contribute to the improvement of internal processes to support business growth.
Who We Are Looking For:
* Previous experience in operations, administration, or coordination within construction, property maintenance, or a related field.
* Excellent communication skills and a professional...