We are looking for a Receptionist to join our team at Bath Mill Lodge Retreat in Bath, Somerset. Hourly rate of £11.44.
This is a sick cover position to work part time hours. This will be 32 hours across 4 variable days which will include some weekend and bank holidays.
Typical shift times will be 9am - 5:30pm. Flexibility is essential to suit the needs of the business.
Company overview:
Darwin Escapes has 26 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!
Location: Bath Mill Lodge Retreat, Newton Road, Bath, England, Somerset, BA2 9JF
Date Posted: 6th January 2025
Closing Date: 24th April 2025
Industry: Leisure and Tourism
Job Type: Part time
About the role
Main responsibilities:
* Meet and greet resort guests.
* Assist guests with any queries they may have.
* Advise on the local area.
* Issue accommodation keys and information.
* Advise guests on events within the resort.
* Handle telephone calls.
* Deal with customer complaints.
* Accurate cash handling.
Requirements:
Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat.
What’s in it for you:
* Competitive rate of pay.
* Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).
* Discounted staff breaks at our luxurious holiday resorts across the UK.
* Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
* Food discount across all resorts.
* *Free complimentary round of Golf.
* Discounts on spa treatments.
* *Discounts for on the gate tickets and yearly memberships at Chester Zoo, the UK’s largest charity zoo.
* *'Introduce a friend' recruitment bonus.
* *Company employee sick pay.
* Compassionate leave pay.
* Employee Assistance Programme.
* Free access to the Darwin Academy training programme to help further your career and skill levels.
* Cycle to work scheme.
*Subject to terms and conditions
Why work for us:
‘Darwin Escapes is successful because of our Team, who are like minded, dedicated and committed to delivering outstanding standards and customer experience. This is how we support each other to carve those life long memories for our holiday home owners, holiday guests and golf members and visitors’ – Lindsey Esse, Managing Director.
Required criteria:
* Right to Live and work in the UK
* Excellent customer service and strong communication skills
Desired criteria:
* A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort
Apply now
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