We’re expanding Join the Dewsbury team at our latest location and grow with us We are opening a brand new, state of the art family entertainment centre at Railway Street, Dewsbury in February 2025. To build this dynamic Dewsbury team, we will be holding a Recruitment Event on 7th January 2025. We're on the lookout for dynamic individuals to join our team as Customer Service Assistants. If you thrive on creating smiles and exceeding expectations, then this role is for YOU TENPIN IS NOT JUST ABOUT BOWLING We have something fun for all the family to do, regardless of age. We love to entertain—it's in our DNA Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing inquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Bring your efficiency, initiative, and friendly vibes Your role is all about putting exceptional customer service at the heart of what you do. And, of course, being confident and at ease with customers is key Skills You Need Full of determination, enthusiasm, and be able to work in fast-paced environment Embrace a "nothing is too much trouble" attitude, coupled with a drive to achieve excellence. Able to provide outstanding customer service and strong communication skills Be approachable and helpful Can multi-task and have exceptional organisational skills. A strong team player Our Fantastic Benefits Free Bowling for family and friends Free Food when on shift On the Spot Rewards Tenpin Treats – our benefits platform for exclusive discounts and wellness perks. Medicash – covering your everyday dental, optical, physio, and wellness expenses. Employee Assistance Programme Free counselling Life assurance (2x annual salary) Long Service Awards Recommend a Friend Scheme Enhanced Maternity, Paternity, Adoption leave Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application. If your application is successful to interview stage, you will be invited to our Recruitment Event on 7th January 2025.