Senior Account Manager- Business Development
Location: Coventry/ Oxford
This is a Permanent, Full Time vacancy that will close in 17 days at 23:59 BST.
The Vacancy
Are you passionate about building strong client relationships and delivering top-notch training solutions? At MTC Training, we're looking for a dynamic Senior Account Manager to be the cornerstone of our client engagement efforts.
In this role, you'll:
1. Foster and manage client relationships to ensure their needs are met with excellence.
2. Drive customer satisfaction by understanding and anticipating client requirements.
3. Identify opportunities for upselling and cross-selling our innovative training services.
If you're proactive, client-focused, and eager to make a significant impact in the manufacturing sector, we want to hear from you!
You should live our values:
* One team together
* Pursuit of the best
* Enterprising spirit
Additionally, you should:
1. Be customer and quality focused.
2. Be approachable, and able to handle issues with sensitivity and confidentiality.
3. Work independently with your own initiative and as part of a team.
4. Be comfortable updating various internal stakeholders regularly and giving presentations to a wide variety of audiences.
5. Work under pressure to meet tight deadlines.
6. Be highly articulate and presentable.
7. Have high levels of organizational skill and attention to detail.
8. Possess excellent problem-solving and negotiation skills.
9. Demonstrate strong organisational and time-management abilities.
10. Knowledge of training methodologies and adult learning principles is a plus.
Qualifications:
1. Bachelor’s degree in Business, Education, Engineering or a related field (preferred).
2. Proven experience in account management, preferably in the training or educational sector.
3. Strong interpersonal and communication skills, with a customer-centric approach.
4. Ability to manage multiple projects and client accounts simultaneously.
5. Familiarity with CRM software and learning management systems.
6. Proficiency in data analysis and reporting.
About The MTC
The Manufacturing Technology Centre (MTC) is an internationally renowned and respected research and development organisation, bridging the gap between academia and manufacturing, and is home to some of the brightest minds in engineering from around the globe.
The MTC's engineers, scientists and technicians work with some of the most advanced manufacturing equipment in the world in a supportive and collegiate environment for the development and demonstration of new technologies on an industrial scale, helping manufacturers of all sizes develop new and innovative processes and technologies.
Established to prove cutting edge manufacturing advances in an agile environment in partnership with industry, academia and other institutions, the MTC works with hundreds of industrial clients across a range of sectors including automotive, aerospace, rail, informatics, food and drink, infrastructure, construction and civil engineering, electronics, oil and gas and defence. The MTC helps businesses thrive by advancing their technological and engineering capabilities to improve their business efficiency, capability and competitiveness.
Supported by one of the largest public sector investments in UK Manufacturing, the MTC's engineering capabilities cover research and development, advanced manufacturing management, factory design and training for the skills of the future.
The MTC has world-class facilities in Coventry, Liverpool and Oxford, and is part of the UK's High Value Manufacturing Catapult, supported by Innovate UK.
Reference Checks and Security Checks (where applicable)
Due to the nature of our business, all employment is subject to satisfactory references being obtained alongside a level of security clearance checks.
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