An exciting opportunity has arisen for a Deputy Pathology IT Manager, with good interpersonal skills and a strong commitment to team working to join the Pathology service, across both the Chelsea and Sutton sites.
The major focus of the role will be the implementation of the Digital strategy within the overall Pathology service area, acting as a subject matter expert in complex programmes delivering digital-enabled transformation. These include providing support for the various implementations across Pathology and Clinical Genomics.
Completion of full integration of the service following the recent Epic LIMS/EPR implementation is another key focus.
The role will provide advice to executive bodies, the service and wider Trust groups on Pathology IT issues and future strategies based on changing technologies and legislation or guidelines; ensuring that digital solutions continue to meet user and stakeholder needs, ensuring minimal clinical risk to patients and financial risk to the service.
The role will be responsible for Quality and Governance of IT systems within the service, ensuring provision of training for service staff in the use of IT systems and documentation.
The post holder will be responsible for deputising the Pathology IT Manager in a team of 4 staff.
Applicants must have a relevant higher degree or equivalent, HCPC registration, evidence of post-registration study and management skills training. This is a full time post.
Main duties of the job
In collaboration with the Pathology IT manager, the post holder will be expected to maintain hardware and software in the Pathology departments on all sites. This will include configuration and administration of the laboratory systems and ensuring that routine reports are run on the database in a timely fashion with the ability to write queries and reports as required by the laboratory areas or other parts of the Trust. The post holder will also be expected to lead on IT training within the department and to manage system changes and upgrades to all IT solutions used by Pathology departments.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
* To support proactive performance monitoring to ensure that Pathology systems are functioning correctly, take appropriate remedial action, analyser patterns and raise Problem concerns with IT service desk duty manager as required. This would include regular conversations with laboratory staff to understand systems performance.
* To respond to and report equipment failure, irregularities in equipment performance and breakdowns to the appropriate company or Trust department for correction and ensure any corrective actions are applied and tested according to best practice (ITIL) procedures.
* To contribute to the production and maintenance of technical documentation and operational procedures.
* To ensure that the minimum downtime results from equipment or software failure, taking personal responsibility for ensuring action is taken as soon as is practically possible.
Person specification
Education
* Educated to post graduate level or equivalent experience.
* ITIL Foundation qualification or experience in leading system change.
* Degree is Biomedical Science or related speciality.
Experience
* IT Systems management with multiple integrated system and in a complex stakeholder environment, preferably in Pathology or other clinical systems.
* Line management experience or equivalent.
* Significant experience in laboratory systems administration, and end user support.
* Production of quality documentation around systems implementation and operation.
* Significant experience in Project delivery of complex clinical system or laboratory equipment.
* Experience of managing multiple hospital systems, preferably within pathology.
* Experience of working with systems undergoing constant change, consisting of formal projects and ‘BAU’ changes.
* Staff management.
Skills
* Knowledgeable of IT systems management, best practice and relevant standard requirements.
* Knowledgeable of information security, data protection, and best practice management of patient and clinical information.
* Excellent ability to analyse systems workflow and problem solve independently.
* Ability to build relations with internal and external partners which are critical in securing service delivery and continuous improvement.
* Production to complex system documents and standard operating procedures for technical and/or scientific teams.
* Communicates easily with all levels of staff.
* Demonstrate the ability to plan over the short-, medium- and long-term altering plans to fit with the rapidly changing environment to ensure target and deadline are met.
* Ability to carry out impact analyses of system changes and manage change requests using a structured approach.
* Capable of autonomous working.
* Ability to deliver structured training users on new systems.
* Ability to support operations with writing of test plans and test scripts to manage change safely.
Other Requirements
* Able to work on both sites and to be flexible to meet the needs of the role.
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
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