Job Description
This is a remote position with travel up to 90% of the time. Ideal candidate should live close to a US airport.
ABOUT SICK:
SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and 'Sensor Intelligence' has allowed SICK to develop products for every phase of production in various industries including automotive, packaging, electronics, food and beverage, and more.
COMPENSATION & BENEFITS:
The starting base salary range for this position is $46,480 - $69,025, based on experience, skill set, education, and other job-related factors permitted by law.
BENEFITS:
SICK offers a comprehensive benefits package including 17 PTO days starting, medical, vision, dental insurance, life benefits, a 401k retirement plan, and more. Click here to view more about our benefits!
POSITION SUMMARY:
This position has primary responsibility to support the various SICK Services and Products throughout North America.
RESPONSIBILITIES:
* Provide amazing customer service by effectively managing customer expectations.
* Support various Services Organization programs.
* Build support structures and populate with SICK equipment, using hand tools and basic construction knowledge.
* Make electrical connections of SICK equipment.
* Configure SICK products utilizing laptop and configuration software.
* Provide onsite commissioning of installed equipment following established criteria.
* Perform onsite start-up support, monitor installed equipment for proper operation, and adjust as needed.
* Troubleshoot, diagnose, and replace SICK equipment.
* Provide accurate and timely service reports, timecards, and travel expenses.
* Attend required training sessions as assigned.
* Carry out other assigned duties and responsibilities.
QUALIFICATIONS:
Education and Experience:
* Two-year college degree, technical school, or equivalent work experience required. Four-year college degree preferred.
* 0 – 3 years of prior field service experience.
Other Qualifications:
* This position requires domestic and international travel upwards of 85% of the time.
* Available to work alternative schedules including weekends, nights, and on-call hours.
* Strong communication, organizational, and interpersonal skills.
* Legally permitted to work in the United States.
POSITION SPECIFIC QUALIFICATIONS:
* Successfully complete logistics automation initial product boot camp training class.
* Successfully complete all assigned SICK training (LMS, SIA-Online, On-the-job, etc.).
* Install, static test, and commission a minimum of two single line fixed depth of field scanners.
* Install, static test, and commission a minimum of two single line auto-focus scanners.
* Install, static test, and commission a minimum of two CDM module CLV based master/slave scanner systems.
* Working knowledge of SOPAS and CLV Setup engineering software.
* Ability to read basic CAD designs, blueprints, wiring diagrams, and schematics.
* Complete and meet administrative job requirements (Expense reports, daily reports, PMI’s, etc.) and other tasks as assigned.
* Ability to work in a team environment with senior technicians.
CORE COMPETENCIES:
Ethics and Integrity, Personal Growth and Learning, Customer Focus, Personal Accountability, Building Effective Relationships.
If you thrive in a fast-paced, team-oriented work environment that offers challenges and the opportunity for growth, we are the place for you! Qualified candidates can apply online by clicking the apply online button. Visit us at www.sickusa.com.
Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V
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