Job Description
Service Administrator – Main Car Dealership
My client is a Franchised Car Dealer based in Poole, looking to recruit a Service Administratorto join their busy department. No Automotive experience necessary. You must have previous experience within an Administration role.
The role is to work in the Aftersales department and to support the front-line team.
Service Administrator duties will include:
1. Taking incoming booking calls, providing service quotes, and reserving loan cars / collection appointments
2. Raising paper work / job packs in preparation of customer’s appointments
3. Making outbound calls for: VHC follow-up to appoint customers, make booking appointments for specially ordered parts
4. Updating vehicle and customer records
5. Supporting front-line staff with administration duties
Requirements for the Service Administrator role:
6. Have previous experience as an Administrator
7. You will be enthusiastic, self-motivated, and wanting to deliver your best. The role requires someone who has strong selling skills, as you will be required to promote services and previously unsold work to customers.
8. You will need excellent communication and telephone skills
Package
Basic of £26,000 – Pplus KPI Bonus on top
Hours:
7am till 5pm Monday to Friday
1 in 3 Saturdays 8am till 12pm
REF: 7694