Temporary Clerical Assistant/Admin - Client Finance Job Ref: Cheshire W 5254572 Pay Rate: £12.00 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 2-3 months City: Ellesmere Port, Cheshire Enhanced DBS disclosure required for this role Some home working will be available after a period of training The purpose of the role is to provide clerical support to Client Finance Teams and assist in the processing of Financial Assessment forms and other client related information. Key Responsibilities:
* Have a working knowledge of current Adult Social Care Charging regulations, policies, and procedures.
* Using the Document Imaging system to scan and index documents.
* Deal with letters and correspondence received within the Client Finance Team, both in writing or sent electronically via email or via online Financial Assessment tool.
* Deal with queries raised by service users of Social Care, over the telephone as required.
* Liaise with Adult Social Care, Transactional Services and Corporate Debt on individual cases.
* Liaise with the other teams in the Council where necessary.
* Provide efficient and effective clerical support to the Financial Assessment Team to enable Financial Assessments to be assessed and calculated in a timely manner and service users notified of outcomes, in writing.
* Process routine changes of circumstances in specific types of claims.
* Provide clerical support, efficiently and effectively across the whole of Client Finance as required.
* To input data into computer systems.
Qualifications:
1. GCSE in at least five subjects (at grade C or above) including Mathematics and English, or equivalent.
Skills & Experience:
1. Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
2. Good clerical background.
3. Knowledge of Assessment Centre related legislation and policies.
4. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Adobe Pro).
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