Join an Industry Leader in Energy Technology!
Are you ready to power up your career with a company that's shaping the future of energy management?
Our client is a trailblazing, tech-driven business with over 40 years of excellence in the energy sector. With 3,500+ customers and a growing team of 300+ employees, they are setting the standard for energy data and services.
Now, they're on the hunt for 2 superstar Scheduling Assistants to join their Bristol team! Be part of a mission to revolutionise how businesses manage their energy with Smart Meter technology.
The Perks
1. Salary: £26,000 - £28,000
2. Hours: Monday - Friday, 9am-5pm (35 hours)
3. Location: Bristol - Hybrid working (after training, 2/3 days in-office & home working!)
4. Benefits:
* Pension scheme
* Increased holiday allowance with service (start at 20, rise to 25 days)
* Holiday EXTRA - Buy up to 5 additional days off!
* Employee Assistance Programmes (Health, Legal, Counselling)
* Annual bonus
* Season ticket loans
* Fun company events: Summer BBQ, festive lunch, and more!
Your Day-to-Day
You'll be a key part of the team scheduling Smart Meter installations and maintenance appointments for commercial customers. Expect a fast-paced and collaborative environment where no two days are the same!
What you'll do:
1. Handle high-volume inbound/outbound customer queries (phone & email)
2. Book appointments, prioritising efficiency and excellent customer service
3. Coordinate with engineers, aligning schedules with skill sets and travel requirements
4. Resolve scheduling challenges creatively and effectively
5. Support short-notice emergency work requests
6. Build strong relationships with colleagues and engineers
7. Help achieve team KPIs and deliver on customer expectations
What You Bring to the Table
1. Experience: 2+ years in a similar role (preferred, not essential)
2. Knowledge of Meter Operators (MOP) is a plus!
3. Skills:
* Customer-focused and a natural communicator
* Strong problem-solving abilities
* Proficient in MS Office
* A multitasker who thrives under pressure
Why wait? Give yourself the ultimate gift this Christmas - an exciting new career!
Apply today and be part of a company that's driving the future of energy.
For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts, it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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