Service Charge Manager Location: Birmingham Salary: Up to £43,000 per annum Job Type: Permanent Are you an experienced service charge professional with strong leadership skills and a keen eye for financial accuracy? Our client, a well-established organisation in Birmingham, is looking for a Service Charge Manager to lead their team and oversee all aspects of service charge management, ensuring compliance, efficiency, and excellent stakeholder engagement. Key Responsibilities: Team Leadership & Development: Lead and mentor a team to ensure high performance and professional growth. Conduct performance reviews and provide coaching to develop skills. Manage workloads effectively and address performance concerns in line with HR policies.Service Charge Accounting & Compliance: Ensure preparation of annual service charge accounts in line with legal and regulatory standards. Manage reconciliation of service charge budgets with actual expenditure, ensuring accuracy. Liaise with property managers, clients, and external auditors on service charge matters. Ensure compliance with RICS regulations and other relevant accounting standards. Support month-end and year-end closing procedures.Financial Planning & Reporting: Prepare and issue service charge statements and budgets. Assist in forecasting and reporting on service charge income and expenditure. Monitor key performance indicators (KPIs) and analyse financial data to support decision-making. Identify and implement process improvements to enhance service charge accounting efficiency.Stakeholder Engagement & Issue Resolution: Manage queries from tenants, landlords, and stakeholders regarding service charge accounts. Collaborate with internal and external stakeholders to resolve outstanding issues efficiently. Lead team meetings and calls to ensure smooth communication and issue resolution.What We're Looking For: Strong experience in service charge management and financial reconciliation. Proven leadership skills with the ability to inspire and manage a team. Excellent understanding of RICS regulations and accounting principles. Strong analytical and problem-solving skills. Effective communication and stakeholder management abilities.This is an excellent opportunity to step into a leadership role and make a significant impact within a growing organisation. Apply today to find out more. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data