Job summary The service supports the early intervention emotional support needs of children and young people across Notts City and County (excluding Bassetlaw). As a key support to daily operations, you will support the Head of Service in coordinating a team of mental health practitioners to deliver therapeutic interventions to clients, providing timely, integrated, high quality and accessible multi-disciplinary support that is accessible and flexible based on individual need. Main duties of the job You will be a motivated, passionate, experienced, organised and proactive leader, with experience in mental health, managing services and delivery teams. You will take a strength-based approach to all community delivery, be a solution-based practitioner and be constantly looking to innovate. The role will require dynamic operational leadership which embraces ABLs vision and values for the Emotional Wellbeing Early Support Service. This is a demanding job, but you will not be on your own. ABLs highly experienced and professional multi-disciplinary team of Health and Social Care professionals, Business Intelligence, Service Development, Governance, Finance and Business Development specialists are there to support. Additionally, existing experienced delivery teams will be available to support you to drive the service forward. About us ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders. We are a values driven organisation, dedicated to reducing health inequalities and improving peoples lives. We would love to hear from you if you would like the opportunity to work with in a close team of committed professionals and you share our values. Date posted 25 October 2024 Pay scheme Other Salary £30,000 to £34,000 a year Contract Permanent Working pattern Full-time Reference number E0343-24-0033 Job locations Suite 50A, Ransom Hall, Mansfield Nottinghamshire NG21 0HN Job description Job responsibilities You will manage the daily operations of the Emotional Wellbeing Early Support Service for Children and Young People. Supporting and directing staff (paid and voluntary) to ensure the process of transition by young people to or from other services is undertaken in an appropriate and timely way. Use data and management systems to present monthly service contract appraisals to internal management structure and support regular contract review meetings with commissioners. Support routine internal governance audits and respond to any identified actions / improvements. To provide managerial supervision, oversight of work schedules and allocation of resources to the team. Ensure team is trained and fit for purpose. To manage the projects devolved budget. To assist in recruitment in adherence to the keeping children safe in education framework. Liaise with key stakeholders including commissioners and system partners to collaborate, maintain positive, cohesive relationships and avoid system duplication. To lead, promote and a deliver an innovative service, ensuring equitable provision across Nottinghamshire and Nottingham City, deputising in the absence of the Head of service. To be pro-active in ensuring own continuous professional development to gain the skills required to deliver a fit for purpose early intervention emotional wellbeing provision Take on line management responsibilities for the practice team. To offer creative input and participation in promoting our services across social media platforms. Support the service in system integration, attending key meetings to facilitate cohesive relationships with system partners. Develop and evolve the service, co-produced with service users to continuously meet the changing needs of local people, communities, stakeholders and commissioners. Develop and maintain internal standard operating procedures, and to establish and update referral routes into and out of the service. To ensure the safeguarding of young people and children is paramount for all staff and that they act accordingly within ABL Policy and Procedures. To ensure that risk assessments, risk registers and cases are prioritised following safeguarding protocols. To ensure that all staff provide services which are appropriate and professional to ensure the health and wellbeing of young people accessing services. Ensure the maintenance, at all levels, of confidentiality in relation to agreed organisational policy. Deliver an outcomes-based service delivery model, achieving and exceeding KPIs, ensuring effective allocation of resources and being responsive to service user, partner, and commissioner feedback. To ensure all monitoring and records are kept up to date, secure and used appropriately Ensure high-quality contract performance across all of its key elements, along with effective reporting and budget management. To provide information, qualitative and quantitative data and reporting in a timely manner To attend management meetings, team meetings, performance review boards, and external steering groups for children and young people services. To attend and manage regular supervisory sessions with all staff and volunteers you have responsibility for. To provide training to internal staff, volunteers, placements and external agencies as required. To provide leadership and support to a team including counsellors and being a key member of day-to-day operations, supporting the delivery of KPIs. Job description Job responsibilities You will manage the daily operations of the Emotional Wellbeing Early Support Service for Children and Young People. Supporting and directing staff (paid and voluntary) to ensure the process of transition by young people to or from other services is undertaken in an appropriate and timely way. Use data and management systems to present monthly service contract appraisals to internal management structure and support regular contract review meetings with commissioners. Support routine internal governance audits and respond to any identified actions / improvements. To provide managerial supervision, oversight of work schedules and allocation of resources to the team. Ensure team is trained and fit for purpose. To manage the projects devolved budget. To assist in recruitment in adherence to the keeping children safe in education framework. Liaise with key stakeholders including commissioners and system partners to collaborate, maintain positive, cohesive relationships and avoid system duplication. To lead, promote and a deliver an innovative service, ensuring equitable provision across Nottinghamshire and Nottingham City, deputising in the absence of the Head of service. To be pro-active in ensuring own continuous professional development to gain the skills required to deliver a fit for purpose early intervention emotional wellbeing provision Take on line management responsibilities for the practice team. To offer creative input and participation in promoting our services across social media platforms. Support the service in system integration, attending key meetings to facilitate cohesive relationships with system partners. Develop and evolve the service, co-produced with service users to continuously meet the changing needs of local people, communities, stakeholders and commissioners. Develop and maintain internal standard operating procedures, and to establish and update referral routes into and out of the service. To ensure the safeguarding of young people and children is paramount for all staff and that they act accordingly within ABL Policy and Procedures. To ensure that risk assessments, risk registers and cases are prioritised following safeguarding protocols. To ensure that all staff provide services which are appropriate and professional to ensure the health and wellbeing of young people accessing services. Ensure the maintenance, at all levels, of confidentiality in relation to agreed organisational policy. Deliver an outcomes-based service delivery model, achieving and exceeding KPIs, ensuring effective allocation of resources and being responsive to service user, partner, and commissioner feedback. To ensure all monitoring and records are kept up to date, secure and used appropriately Ensure high-quality contract performance across all of its key elements, along with effective reporting and budget management. To provide information, qualitative and quantitative data and reporting in a timely manner To attend management meetings, team meetings, performance review boards, and external steering groups for children and young people services. To attend and manage regular supervisory sessions with all staff and volunteers you have responsibility for. To provide training to internal staff, volunteers, placements and external agencies as required. To provide leadership and support to a team including counsellors and being a key member of day-to-day operations, supporting the delivery of KPIs. Person Specification Qualifications Desirable At least 3 years in mental Health related field. Job Specific Requirements Essential The ability to travel independently across Nottingham / Nottinghamshire and as required to ABL Health HQ in Greater Manchester/any other ABL -delivery locations. Work flexibly and adapt to suit service need. Experience Essential Proven experience in team leadership, maintenance of effective professional boundaries and service adherence to organizational policy and procedure, including the use of management data tools to enhance service quality and performance. Excellent people management skills and a compassionate leader, demonstrated through motivational interviewing skills and experience in performance management. Experience of supporting day to day operational demands in a performance focused environment, supporting Head of Service to lead and direct a senior, delivery and admin team Experience of triaging safety needs and safeguarding procedures. Understanding of counselling practice within the Ethical Framework for Good Practice in Counselling and Psychotherapy. (British Association for Counselling and Psychotherapy). Experience of building therapeutic relationships with young people who have complex needs. Experience of crisis intervention work. Experience in making professional assessments of young people and their mental health. Experience of supervising MDTs. Experience in managing risk in a mental health context. Experience of working in and contributing to a team. Experience in managing confidentiality, particularly in relation to under 18s. Experience in managing case notes, particularly using an electronic case management system. Experience in using data analysis to inform areas of development. Experience of triaging safety needs and safeguarding procedures. Experience of supervising MDTs. Experience in managing risk. Experience of working in and contributing to a team. Experience in managing confidentiality. Experience in managing case notes, particularly using an electronic case management system. Experience in using data analysis to inform areas of development. Desirable Experience of delivery/ management of CYP mental health services. Experience within a commissioning environment. Demonstrable experience of leading staff development programmes. Skills and Knowledge Essential Understanding of mental health and evidence base. Demonstrable experience working with one or more of the following GP Practices/Primary Care Secondary Care Schools and Colleges VCFSE Sector Social Care Community health CAMHS 0-19 Children Services Personable and approachable leader. Problem solving and solution focused approach. Excellent literacy skills/BI skills/data understanding. Effective time management skills. Knowledge of managing safeguarding and an ability to put this into practice. Ability to effectively prioritise workload, multi-tasking, where necessary. Excellent organisational skills. Strong IT skills, particularly with use of Microsoft Office packages and databases. Personable and approachable leader. Problem solving and solution focused approach. Excellent literacy skills/BI skills/data understanding. Effective time management skills. Knowledge of managing safeguarding and an ability to put this into practice. Ability to effectively prioritise workload, multi-tasking, where necessary. Excellent organisational skills. Strong IT skills, particularly with use of Microsoft Office packages and databases. Desirable Knowledge of safeguarding in community health setting. Understanding of mental health and evidence base. Understanding of clinical and operational governance. Demonstrable experience and knowledge of techniques for community health engagement techniques. Demonstrable knowledge of behaviour change theory and practice. Demonstrable experience of Asset Based Community Development. Ability to recruit, induct and support volunteers to the service. Knowledge of other agencies, both statutory and voluntary. Person Specification Qualifications Desirable At least 3 years in mental Health related field. Job Specific Requirements Essential The ability to travel independently across Nottingham / Nottinghamshire and as required to ABL Health HQ in Greater Manchester/any other ABL -delivery locations. Work flexibly and adapt to suit service need. Experience Essential Proven experience in team leadership, maintenance of effective professional boundaries and service adherence to organizational policy and procedure, including the use of management data tools to enhance service quality and performance. Excellent people management skills and a compassionate leader, demonstrated through motivational interviewing skills and experience in performance management. Experience of supporting day to day operational demands in a performance focused environment, supporting Head of Service to lead and direct a senior, delivery and admin team Experience of triaging safety needs and safeguarding procedures. Understanding of counselling practice within the Ethical Framework for Good Practice in Counselling and Psychotherapy. (British Association for Counselling and Psychotherapy). Experience of building therapeutic relationships with young people who have complex needs. Experience of crisis intervention work. Experience in making professional assessments of young people and their mental health. Experience of supervising MDTs. Experience in managing risk in a mental health context. Experience of working in and contributing to a team. Experience in managing confidentiality, particularly in relation to under 18s. Experience in managing case notes, particularly using an electronic case management system. Experience in using data analysis to inform areas of development. Experience of triaging safety needs and safeguarding procedures. Experience of supervising MDTs. Experience in managing risk. Experience of working in and contributing to a team. Experience in managing confidentiality. Experience in managing case notes, particularly using an electronic case management system. Experience in using data analysis to inform areas of development. Desirable Experience of delivery/ management of CYP mental health services. Experience within a commissioning environment. Demonstrable experience of leading staff development programmes. Skills and Knowledge Essential Understanding of mental health and evidence base. Demonstrable experience working with one or more of the following GP Practices/Primary Care Secondary Care Schools and Colleges VCFSE Sector Social Care Community health CAMHS 0-19 Children Services Personable and approachable leader. Problem solving and solution focused approach. Excellent literacy skills/BI skills/data understanding. Effective time management skills. Knowledge of managing safeguarding and an ability to put this into practice. Ability to effectively prioritise workload, multi-tasking, where necessary. Excellent organisational skills. Strong IT skills, particularly with use of Microsoft Office packages and databases. Personable and approachable leader. Problem solving and solution focused approach. Excellent literacy skills/BI skills/data understanding. Effective time management skills. Knowledge of managing safeguarding and an ability to put this into practice. Ability to effectively prioritise workload, multi-tasking, where necessary. Excellent organisational skills. Strong IT skills, particularly with use of Microsoft Office packages and databases. Desirable Knowledge of safeguarding in community health setting. Understanding of mental health and evidence base. Understanding of clinical and operational governance. Demonstrable experience and knowledge of techniques for community health engagement techniques. Demonstrable knowledge of behaviour change theory and practice. Demonstrable experience of Asset Based Community Development. Ability to recruit, induct and support volunteers to the service. Knowledge of other agencies, both statutory and voluntary. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name ABL Health Ltd Address Suite 50A, Ransom Hall, Mansfield Nottinghamshire NG21 0HN Employer's website https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)