Job Description
Claims Operational Analyst
Key responsibilities Include but are not limited to:
* Be a key point of contact for all Syndicate Claims Operations matters., including internal and external audits.
* Produce, maintain and monitor processes, procedures, guidelines and policies.
* Ensure appropriate controls are embedded across the piece.
* Validate and post SCMs daily.
* Provide regular and month end reporting.
* Produce the quarterly board pack for review by the Head of Claims Operations and Claims Director.
* Provide monthly and quarterly KPI returns and analysis utilising Lloyd’s CRS, ECF and internal claims systems, to assist with oversight, monitoring, transparency and quality control.
The ideal candidate should have:
* Experience with and working knowledge of claims systems and reporting tools.
* Working knowledge of Lloyd’s market systems (ECF, IMR, CRS)