Main area: Virtual Wards/ Single point Access
Grade: NHS AfC: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week (Weekend Working and Bank Holidays may be required)
Job ref: 381-CT-6596630
Employer: Sandwell and West Birmingham NHS Trust
Employer type: NHS
Site: SWB NHS Trust
Town: West Bromwich
Salary: £46,148 - £52,809 Per Annum
Salary period: Yearly
Closing: 27/11/2024 23:59
Service Manager
NHS AfC: Band 7
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
1. People: To cultivate and sustain happy, productive and engaged staff;
2. Patients: To be good or outstanding at everything we do;
3. Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
An exciting opportunity has arisen to join us as a Service Manager supporting the Urgent Community Response Services Directorate Management Team. We are a diverse workforce consisting of various roles within Clinical Practice and Operations, providing both acute and community-based care to our local population.
Key Responsibilities
* Operational Support: Reporting to the Directorate General Manager (DGM), the post holder will support the Group Management Team in the day-to-day operational running of the Group services, including site management responsibilities across all SWBH sites.
* Strategic Management: Assist the directorates in the strategic management of access targets, ensuring that the services meet and exceed these goals.
* Resource Management: Manage designated areas to maximize income potential and ensure efficient utilization of resources.
Essential Skills and Attributes
* Leadership: Ability to lead and support a diverse team across various sites.
* Strategic Thinking: Capable of strategic planning and management to meet access targets.
* Operational Efficiency: Focused on optimizing resource use and maximising income potential.
If you are a dynamic professional with a passion for improving community healthcare, we encourage you to apply for this pivotal role in our team.
Please note our team will be relocating to Oldbury Council House in October, this will be the main base for Single Point of Access and Virtual Ward.
Main duties of the job
Reporting to the Directorate General Manager (DGM), the post holder will be required to work across the Group to support the Group Management Team in the day-to-day operational running of the Group services, this will include site management responsibilities across all SWBH sites, supporting the directorates in the strategic management of access targets, day to day operational management support.
He/she will have responsibilities for designated areas in which the post holder will maximise income potential and will support the management of resources to ensure efficient utilisation of these.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.
Person specification
Qualifications
* Degree or has demonstratable experience within NHS
* Training expertise
* Microsoft Office
* ECDL or equivalent
Experience
* Experience of leading projects
* Proven experience of change management ability
* Proven experience of service development.
* Recent general management experience in the NHS with, responsibility for operational matters including, staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
* Development / implementation of Governance systems and procedures
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Chris Mason
Job title: Deputy DGM
Email address: christopher.mason10@nhs.net
Telephone number: 07870387352
Additional information: Please contact me directly if you wish to undertake an informal discussion or site visit.
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