Hours: 21 hours per week on a rolling fortnightly rota, working every other weekend. Hours are 9:00am-4:30pm
Closing Date: 9th April 2025
How to Apply: Apply via website link
We are the UK’s largest cat welfare charity.
All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Receptionist:
* Provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face-to-face communication and via email, as well as providing administrative support to the Centre.
About the team:
* Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
* Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Senior Rehoming and Welfare Assistants, Rehoming and Welfare Assistants, and Receptionists.
What we’re looking for in our Receptionist:
* Previous administration and customer service experience.
* A confident communicator with the ability to manage challenging situations calmly and compassionately.
* A strong, flexible team player.
* Ability to work on own initiative accurately and under pressure with excellent organisational skills.
* Experience using Microsoft Office, including Outlook, Word, and Excel.
What we can offer you:
* Range of health benefits.
* 26 days’ annual leave plus bank holidays, increasing with length of service.
* Salary Finance, which empowers you to take control of your financial wellbeing.
* And much more, which you can learn about on our website.
Interested? Here’s how to apply:
Interview date: 16 and 17 April 2025
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
* Anonymised application form.
* In-person interview at the centre.
Please note, the process may change slightly depending on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
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