Business Sales Administrator
Telford
Permanent
£28,000 - £32,000 depending on experience
Monday to Friday
We currently have a fantastic opportunity to join one of our well-established clients, who offers a great working environment and has a family run feel to the company. A predominantly office-based role, you will be working with the Operations/Manufacturing/Engineering teams, to help the field-based sales team accelerate customer acquisition, ensure customer retention and growth, contributing to delivering the company’s growth targets.
You will be responsible for the efficient and accurate day-to-day administration of all aspects of the sales function as well as general business administration. We are looking for a proactive individual that is confident in approaching your clients to potential clarify order information, review contracts or check on status of orders. We are passionate about the customer services we offer to our clients, and this role is pivotal in managing and maintaining that relationship. This role can offer fantastic progression, potentially leading to account management or field sales career for the right candidate if that was something you wanted.
You will be responsible for:
* Help research, develop and manage lead and prospect data.
* Work closely with marketing to deliver sales materials and campaigns, e.g. social, eMarketing, direct marketing, presentations etc.
* Manage enquiries and supplier quotations. Collate information, check for accuracy, and streamline quotation process. Help identify and resolve production and operational issues.
* Receive and process purchase orders, liaising with engineering and operations to deliver smooth and timely handovers from sales to production.
* Understand production schedules and maintain contact with customers and suppliers by phone or email to give progress updates, answer queries, obtain missing information and up to date forecasts, as well as minimising slow-moving stock.
* Maintain and update sales and customer records, utilising various systems, including Microsoft office, CRM and ERP.
* Run monthly and ad hoc sales reports, as required.
* Expedite queries and orders, as well as help with issue resolution, through effective and supportive internal liaison with engineering, operations and other business departments, as necessary.
* General business administrative and housekeeping tasks.
Skills and Experience required:
* Customer/Supplier account management experience.
* Interest in engineered manufacturing and supply chain management.
* Excellent written and verbal communication skills.
* Strong numeracy, attention to detail and commercial awareness.
* Ability to prioritise, organise and juggle a demanding workload.
* IT literate and competent in the Microsoft suite of applications.
* Ability to work on your own and as team.
* A positive attitude, working with others to resolve issues.
* A hunger to grow oneself, alongside business growth.
* Understanding of MS Dynamics Navision an advantage.
* Knowledge of working with a sales CRM is an advantage.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE26426