The role
We're looking for a compassionate person to join our trusted team and support us on an ad-hoc basis when the team needs an extra helping hand. You'll provide support as part of our Wellbeing Service to customers, working alongside Adult Social Care to vulnerable people. You'll connect them to local resources and services that help them to maintain their independence and live comfortably at home, for as long as they'd like.
Job requirements Conduct holistic assessments with customers, using an outcome star to create and implement action plans that ensure their happiness, safety, and wellbeing at home. Carry out both ad-hoc and regular visits to individuals in the community identified as needing extra support, completing tasks as requested. These tasks may include checking that homes are warm and safe, assisting customers with opening and managing mail, supporting them with appointments, and ensuring they have access to medication and food. Connect customers with local community groups and resources to help meet their needs and enhance their wellbeing.
What we're looking for: Experience of support work, ideally within a health or social care setting. Excellent communication skills, showing compassion and empathy. Understanding and respecting individual needs while providing personalised support in a positive and supportive manner. An aptitude for working with vulnerable and/or older people. Ability to work under pressure and manage your daily tasks. Excellent ICT skills. Excellent administrative skills. Excellent knowledge of local services including national and local charities. Someone who is flexible throughout the week and able to work weekends. A full UK driving licence suitable for business use. DBS required.
Help us deliver expert support services to bring life back into people's homes.
Apply now!
We'll be interviewing as we go so might close the application process early if we find the right person.
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Who we are
We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Revival is the local home improvement and support specialist, providing Stoke-on-Trent, Staffordshire and surrounding areas trusted home repairs, improvements, adaptations, expert advice, and a range of friendly wellbeing support to ensure everyone is happy in a home they love.
Watch our video below to find out how our small actions can have a big impact to the lives of our customers.
Why choose us?
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
A range of discounts at many high-street retailers and well-known brands.
Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment.
We offer flexible working, to help you manage your work-life balance.
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you.
A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options.
Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.