Release & Incident Manager, West Yorkshire
Client:
Project Management
Location:
West Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
2094cbf563e9
Job Views:
6
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Release and Incident Manager - Inside IR35 - Leeds
I'm hiring a Release Manager & Incident Manager for a financial service client. You'll be creating and distributing release guidelines, monitoring release progress post-deployment, and improving configuration management methodologies, amongst others. On the incident management side, you'll be liaising with customer teams for incident resolutions, leading triage calls with technical and product specialists, and evaluating post-remediation incidents to improve processes.
Requirements:
1. Extensive experience in IT delivery, including release management.
2. Project management experience is preferred.
3. ITIL and Project Management qualifications.
4. Excellent problem-solving, collaboration, and communication skills.
5. A track record of driving delivery to completion.
Skills and Abilities:
1. Strong leadership skills with the ability to multitask.
2. Proficiency in release management tools and methodologies.
3. Excellent understanding of ITSM and ITIL processes.
4. Excellent analytical skills and good attention to detail.
Determination: INSIDE IR35
Location: Leeds (3 days on-site)
Contract length: 3 months initial with a likely 6-month extension to follow.
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