White Goods Engineer - Bolton
White Goods / Domestic Appliance Engineers are tasked with servicing and repairing various domestic appliances in customers homes, identifying faults and repairing various domestic appliances. You are expected to complete up to 8 calls per day, depending on the size of the area. The products you will service include dishwashers, washing machines, tumble dryers, cookers, microwaves, hobs, cooker hoods, fridges, and freezers.
* Attend an average of 8 calls a day, depending on area or job requirements.
* Ensure all electronic worksheets are accurate and updated.
* Inspect job sheets carefully to identify essential parts needed for each call.
* Collect necessary parts for the day's calls.
* Maintain an up-to-date stock in the van.
* Keep the supplied vehicle clean and presentable, performing routine maintenance checks.
* Be polite and courteous to all customers.
* Ensure high-quality work to encourage repeat business.
* Clean up any mess caused by work at the customer's property.
* Aim to complete as many calls as possible on the first visit.
* Wear the provided company uniform.
Requirements
* Gas certification is not required
* Experience in servicing and repairing domestic appliances such as refrigerators, laundry products, electric cooking products & dishwashing products is required.
* Field service technician experience and 2nd line refrigeration (R600) are advantageous, training is available.
* Problem-solving skills and attention to detail are important.
* Full responsibility for Health & Safety issues, whilst lone working.
* Skills in diagnostics, fault finding, and repair of domestic appliances are required.
* Experience with brands such as Bosch, Beko, Hotpoint, Whirlpool, Glen Dimplex, Miele, and Electrolux is necessary.
* Effective use of technology, good communication and customer service skills are needed.
* A clean driving license is required (up to 6 points acceptable).
Essential Qualifications & Skills:
* Customer-focused
* Self-reliant and responsible
* Excellent written and spoken English
* Computer literate
* Team player
* Flexible work approach
Benefits Included:
* Van and fuel card
* Uniform and PPE
* Mobile phone
* Contributory Pension
* 20 Days holiday + Bank Holidays (increases with time served)
* Overtime potential
* Support and motivation
* Team bonding activities
* Discount on new appliances
* Bonus scheme
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