Sales Coordinator
Location: Nottingham
Basic salary up to £24,000 plus company benefits
Sector: Packaging distribution
The Company
Greenwoods Stock Boxes, part of Macfarlane Group PLC, the UK’s largest packaging distributor, is seeking to recruit an experienced Sales Coordinator to join our established team based at their offices in Nottingham. As a business, we are passionate about providing fully integrated and innovative packaging solutions augmented by outstanding customer service. We are continuing to grow significantly and are always keen to attract talented new individuals to our business.
The Sales Coordinator Role
Sales Coordination is a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics, and external field sales teams. This fast-paced, multi-faceted role will involve handling inbound customer enquiries and processing sales orders. You will also support the workload for the Key Account Manager and generate some outbound activity to help develop customer spend and identify new opportunities. This position is wholly office-based and focused on customer engagement. You will be focused on understanding customer needs to ensure opportunities are realized and first-class service is provided at all times. This role is full-time, working Monday to Friday.
Key Responsibilities
* Managing and developing a portfolio of existing accounts, effectively maintaining profitability
* Dealing with incoming customer queries and providing advice & solutions
* Undertaking outbound activity to help identify and target new customers
* Working closely with and supporting the external sales team
* Administration of sales orders/quotations, ensuring customer delivery dates are met
* Regular use of internal CRM system
* Closely liaising with internal departments such as logistics and procurement
Do you have the correct profile?
This role will ideally suit an experienced internal sales person who can demonstrate a good track record of success in a similarly fast-paced position. It’s often about character and personality. If you are looking for a fast-paced & varied role where you can showcase your charisma in charming our customers and you’re not afraid to make outbound calls, we would love to hear from you. You will need to learn our internal systems (CRM, etc.), but we will provide full training. It is vitally important that you have a first-class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware and target-driven. Packaging industry experience would be highly advantageous, but is not essential.
The Package
From the commencement of your employment, your paid holiday entitlement will be at the rate of 23 days per calendar year, plus bank holidays, which increases with service. We also offer a competitive basic starting salary. Macfarlane Group is dedicated to maximizing every employee’s potential by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
Your Future with Us
At Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structured training & development pathways, utilizing both in-house expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognized, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals (ISP). There really are no limits to where your journey within Macfarlane Group may take you.
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