Commercial Account Handler
Location: Kidderminster
Package: Negotiable + Benefits
As a team, our Kidderminster office has been growing exceptionally well and is looking to strengthen their highly experienced team with a Commercial Account Handler to ensure clients receive the best outcomes and service possible.
This role is designed to assist clients with day-to-day requirements (MTA's, document queries, renewal reviews) while supporting the Account Executives with renewal preparation and new business quotations.
The day to day:
1. Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them.
2. Proactively developing a pipeline of referrals from existing clients to obtain new business.
3. Working with clients to expand and develop their coverage to ensure they have the right cover.
4. Liaising with the broking and support team to ensure all documentation is accurate.
5. Actively negotiating with Underwriters as required to secure the best terms.
6. Working in a compliant and timely manner on all cases.
7. Ensuring retention levels and income targets are achieved.
8. Working with the regional management team to achieve business objectives and support with the development of colleagues.
The rewards:
1. A negotiable basic salary + all the normal benefits (Pension, Death in Service etc.).
2. We'll also fully support your professional development (including fully funded qualifications).
About you:
1. Ideally, you'll have a solid grounding across the range of the Commercial Insurance market and be looking to take the next step in your career.
2. You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel, and wider broking platforms (Acturis in an ideal world).
3. You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales, and IT skills.
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