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Employer: NFU Mutual
Location: Chester
Salary: c £45,000 + 17.5% annual bonus + benefits package
Closing date: 2 Apr 2025
Sector: Training
Role: Supervisor
Contract Type: Permanent
Hours: Full Time
About the role
We are excited to offer an opportunity for a Training and Competency Supervisor to join our expanding T&C team. In this role, you will collaborate closely with our Financial Advisers in the North to develop best-in-class practices that adhere to FCA guidelines, ensuring our customers receive exceptional service.
Your key responsibilities will include establishing, facilitating, and implementing effective consultation with Financial Advisers on T&C (Training & Competency) scheme requirements. You will drive improvements in the T&C scheme by coaching and assessing the Financial Advisers as to whether they are meeting expected standards. You will provide them with the support and guidance needed to excel. Building strong relationships with key stakeholders, including Sales Managers will be essential.
This dynamic role offers the chance to contribute to the development of our Training and Competency framework. Your experience and knowledge will help shape the future of T&C.
About you
You'll be a Level 4 Diploma Qualified professional (or working towards), who has experience in a Training & Competence role or working as a Financial Adviser yourself. You'll be someone with strong relationship-building skills and the ability to establish and develop a Training and Competency framework. You'll ensure that the expectations of the FCA's TC sourcebook regarding adviser knowledge, ethics, skill, and expertise are achieved.
You'll support the business and its objectives by monitoring, reviewing, and reporting on the knowledge, ethics, skill, and expertise of our Financial Advisers, managing quality performance issues to ensure competence is achieved and maintained.
To join our team, you'll also have:
* Strong knowledge and understanding of the regulatory and legislative framework
* Excellent communication skills, especially in tough or uncomfortable situations
* Proven time management and prioritisation skills with the ability to work under pressure
* A Diploma in Regulated Financial Planning or are working towards
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
* Salary up to £45k dependant upon experience
* Annual bonus (up to 17.5% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
* A Family Friendly policy that helps you balance your work and family responsibilities
* Access to savings at High Street brands, travel and supermarkets
* £20 contribution to a monthly gym membership - subject to T&Cs
* Health and wellbeing plan- cashback for dentist, opticians, physio and more
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
* Employee Volunteering - volunteer in the community for one day each year
* Unlimited access to Refer a Friend £500 bonus scheme
* Life Assurance cover of 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award.
Apply now
Chester
We have over 300 local Agency offices across the UK who look after existing customers and attract new ones.
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