Antenatal Clinic Administrator (Band 3) - Administrative and Clerical - Royal Surrey NHS Foundation Trust
Royal Surrey NHS Foundation Trust – Guildford, Surrey
The Antenatal Clinic Administrator ensures a seamless patient experience into The Royal Surrey Maternity care pathways and manages the administration of the Antenatal Clinic, supporting the midwives, obstetricians, and sonographers. They will coordinate all booking referrals into the maternity service, signposting women into the right community midwifery or out of area pathway, creating the patient record in the Patient Administration System and BadgerNet, and booking all ultrasounds from 12 weeks up until birth. They will have responsibility for all administration required during antenatal midwifery & obstetric clinics, including but not limited to: make/reschedule appointments and obstetric ultrasounds, prepare & organise records, adding outcomes to PAS, and signposting next steps to women.
To provide clerical support services to the Maternity Services to include all aspects of antenatal booking and all other administration associated within the antenatal clinic maternity and ultrasound service.
1. To work as a member of the Multi-disciplinary Team.
2. To provide administration support in antenatal clinic, including meeting and greeting all visitors in a welcoming, courteous and efficient manner. Ensuring excellent patient experience throughout the antenatal clinic pathway and obstetric ultrasound pathway.
3. To assist staff with designated tasks under the direction and supervision of the Assistant Specialty Manager, Antenatal Clinic Manager, and Ultrasound Lead.
4. To engage in cross training within the team to ensure robust cover is available.
5. To share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act.
6. The post holder is expected to have a flexible and “can do” approach in ensuring the work of the department is carried out to the required high standards.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview throughout your entire tenure.
We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) has given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
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