Customer Services Lead - Medical Sector (Temp to Perm) Location: Head Office - ColnbrookSalary: up to £12.50 per hour / £26,000 Hours: Full-time- - Monday to Friday 8.30am - 5.30pm This role is fully office based
Benefits:* Competitive salary with opportunities for progression based on training and qualifications* 4 weeks holiday plus bank holidays* 10% staff discount on health & beauty products* Pension schemeAbout the company:
Offering a comprehensive range of services within the medical sector - this family owned business prides itself on delivering exceptional care with a personal touch!
As the business continues to grow, they are looking to hire a dynamic Customer Services Lead to join their friendly team at Head Office in Colnbrook.
The Role:Are you passionate about healthcare and have a knack for leadership? We're seeking an enthusiastic and proactive Customer Services Lead to support the Head of Services and coordinate our clients customer service teams. In this pivotal role, you'll ensure that the teams meet their service targets and provide high-quality, personalised care to our patients.
Key Responsibilities:* Analyse data and solve problems to optimise service delivery* Collaborate with pharmacy teams to enhance patient experiences and promote overall health* Oversee service targets and ensure adherence to quality stan...