Helpdesk Assistant - Hatfield, Hertfordshire - Up to £12.50 per hour Are you an experienced Helpdesk Assistant looking for a new challenge?
Do you have a background in facilities management? If so, we’d love to hear from you! CBW is currently recruiting for a Helpdesk Assistant role with a well-established FM service provider based in Hertfordshire. In this role, you'll be responsible for typical Helpdesk Assistant duties, including Placing orders for planned maintenance and minor works as required
Hours of work
Monday to Friday 08:00am to 17:00pm
Key duties & Responsibilities
Answer, screen and transfer inbound phone calls emails, portal requests, to our helped desk
Distribute tasks from the help desk to the relevant facilities team
Close tasks down after completion by the facilities team
Coordinate office moves with PA/ secretarial teams
General clerical duties including photocopying, fax and mailing
Maintain electronic and hard copy filing system
Retrieve documents from filing system
Handle requests for information and data
Resolve administrative problems and inquiries
Schedule and coordinate appointments and travel arrangements for facilities move teams
Open, sort and distribute incoming invoices
Maintain office supply inventories
Coordinate maintenance of office equipment
Coordinate and maintain records for parking and petty cash Requirements
At lea...