[Royal Mail]
Job reference 323944
Optimised Production Leader
From £45,944, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Carlisle Mail Centre
Royal Mail is going through one of the most exciting periods in its history, and the Operations team is at the beating heart of the change. We're building a green, optimised network, developing cutting edge supply chain technology, and adapting the most iconic and historic logistics operation in the country to the fast-paced demands of the modern world. There has never been a better time to join us.
About the role
You will be the compass for improvement in the Plant. Responsible for ensuring Continuous Improvement tools, processes & behaviours are applied robustly in line with the Operating System to support the Safety, Quality, Cost & Efficiency. You will:
• Lead the Plant Supply Team to align resource to workload that supports the efficient running of the Plant
• Be responsible for refreshing the production plan daily & ensuring the adherence to processing standards that underpin the production plan
• Be accountable & responsible for coaching & supporting the shift teams to successfully deploy the production plan & manage the plan in-flight, this includes the accuracy & integrity of the workload & hours reporting
• Support the Plant Manager in the achievement of all Plant People, Customer & Financial/Productivity targets across the Balanced Scorecard
• Ensure each work area has an up-to-date efficiency improvement plan that is formally reviewed each month with the Shift Manager
• Drive Continuous Improvement by working with & enabling managers to improve Pipeline flow & processing standards with their teams, through the use of Continuous Improvement tools that are aligned to the Operating System
• Champion Right First Time principle to ensure customer quality is always built into processing standards throughout the Continuous Improvement journey
About you
To be a success in this role you must have demonstratable experience of project management supporting continuous improvement principles within an automated operational environment. You can also demonstrate:
• Experience of building and Implementing Production Plans – Planning, organising, coordinating & controlling resources & physical assets to deliver high quality results within allocated budget
• Experience of coaching for high performance, engaging an individual in developing & committing to an action plan that ensures excellence
• Being able to implement a customer-centric culture to ensure we deliver on our customer promise & relentlessly improve our offering in line with customer needs.
• An understanding of basic business operations with a highly automated environment including systems, processes, departments & functions to achieve business objectives & ensure growth; using knowledge of trends (e.g. operations, market, finance & industry) to understand & improve individual, team &/or company results.
• The ability to collect, analyse, audit, & interpret information needed to manage Plant or business Unit performance
• The ability to lead Continuous Improvement projects, creating an environment that inspires people to think logically using data & facts, generating solutions to improve existing conditions & processes (training to the equivalent of Continuous Improvement Practitioner Level 4 would be beneficial but can also be provided)
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees
Next Steps
The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: 22nd April. Please note, this advert may close early if the appropriate number of applications has been reached.
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