General Manager Premium London Pub | Iconic Venue
£45-55k + Service
Location: Marylebone, London
Contract Type: Permanent | Full Time
An iconic and historic London hospitality venue is looking for a General Manager to lead one of its flagship pubs. Known for delivering world-class experiences, this is a unique opportunity to take ownership of a high-profile venue with strong footfall, premium F&B offering, and a diverse calendar of events.
This is a hands-on leadership role, perfect for someone with a strong operational background, strategic mindset, and a passion for exceptional service. You'll lead a dynamic team, drive business growth, and ensure the guest experience continues to exceed expectations.
What Youll Be Doing: Strategic Leadership
Develop and deliver a commercial business plan and calendar of events
Drive innovative sales and marketing initiatives
Analyse competitor activity and conduct benchmarking for continual improvement
Present monthly financial and performance reports
Operational Excellence
Oversee day-to-day pub operations with a focus on efficiency, service quality, and compliance
Manage menu planning in collaboration with the kitchen team
Handle stock management, GP analysis, budgeting, and supplier relations
Ensure SOPs and HACCP standards are followed and continuously improved
Coordinate private and large-scale event bookings, ensuring smooth delivery
Guest Experience
Maintain a strong front-of-house presence, acting as the face of the venue
Build relationships with regular customers and event stakeholders
Ensure a premium, memorable experience for all guests
Team Leadership
Lead, inspire and develop your team to deliver excellence in service
Oversee recruitment, training, and performance management
Build a positive, inclusive and professional team culture
About You:
At least 4 years experience in a senior pub/restaurant management role
Proven leadership in high-volume, quality-focused environments
Strong financial and commercial acumen
Expert in health & safety, licensing, and compliance standards
Excellent communication and interpersonal skills
Personal Licence Holder and Food Hygiene Level 3 certified
Confident working in a guest-facing, event-driven venue
Highly organised with strong knowledge of EPOS and stock management systems
Additional Info: Flexibility is key weekend and evening work required, especially during major events
Expect a fast-paced, professional environment with a rich heritage and a focus on excellence
Ready to take your next step with a truly iconic London venue?
Apply today to become part of a team delivering world-class hospitality in a unique setting.
We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.
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