SPA THERAPIST
Various Hours
£13.00 per hour plus monthly service charge, typically £2,400 annually
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. Join our team as a Spa Therapist and offer exceptional care in our luxury, air-conditioned treatment rooms that boast spacious, above-ground designs with serene views of outdoor spaces.
Please note, our Spa vacancies will require weekend and evening work on a rota basis.
Key Responsibilities
* Provide outstanding guest experience through delivery of the treatments to our guests
* Work as part of a team, ensuring guest satisfaction, delivering an outstanding service to all guests.
* Undertake reception and administration duties if required
* Ensure that Health and Safety guidelines and practices are adhered to by team members, members and spa clients to ensure safety is maintained at all times whilst using the spa
* Ensure that sales tools are effectively utilised at all times to maximise the sales process
* Follow all of the spa standards and protocols
* Be knowledgeable on all products used in the Three Graces Spa to utilise all opportunities to promote and upsell products to Spa guests
* Be brand ambassador for our product houses, offering retail and homecare advice to all guests
Key Skills, Qualities & Experience
* Have a beauty qualification at NVQ Level 3, or equivalent is essential
* Be a confident and self-motivated individual, who presents themselves in a professional persona in all circumstances
* Previous experience working as a Therapist in a Spa is essential
* Excellent verbal and written communication skills required
* Experience of working within a team
* A passion to provide holistic and beauty therapies according to your specialisations to a five star spa service standard
* Possess a drive to learn new and innovative ways of working within a Five Star Spa for the benefits of the team’s health and fulfilling the customers bespoke Wellness aims
* Have an NVQ Level 2 in manicure, pedicure and waxing, or the equivalent
Benefits
* A monthly service charge - typically £2,400 annually
* 31 days holiday increasing to 33 days with length of service
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