Overview
JBT currently has a great opportunity for an Engineering Operations Manager to join the ACS Team in Sutton Weaver.
Your role based in Sutton Weaver will be to support significant client demand and strategic partnerships for our AutoCoding portfolio. We need to grow the structure within our project engineering team. The day-to-day duties will be varied in composition including management of customer communications, leadership of project activity and planning across a wide variety of projects, managing supplier relationships, assessment of team skills and training needs.
The role will require the onboarding of new employees to assist with planning functions and to recruit a replacement field engineer. There will be a continued requirement to visit customer sites to enable determination of the flow and solutions for projects and where demand or specific leadership is required installation of software, hardware and system components, likely throughout the UK and Europe, with the possibility of travel to the USA and rest of the world.
The Opportunity
Key Tasks and Accountabilities:
* Taking responsibility for the onboarding of new projects and the efficient running of the day-to-day project operation.
* Creation and communication of project plans to customers and the engineering team, to enable projects to run to expected budget.
* Onboard and work with the new planning function to enable day to day duties to be delegated.
* Take responsibility for the recruitment of a replacement field-based engineer.
* Take accountability for the engineering team and continue to ensure our Quality standards and safe working practices are upheld and continually improved.
* Manage key supplier relationships and supply chain requirements.
* Hold reviews with each of the engineers to allow continued growth of skill sets, upskilling and identification of issues.
* Work with the various teams in AutoCoding to understand new business initiatives and ensure the team are ready to accept and participate.
* Where required, take the lead on projects directly at site level to enable skills and knowledge transfer to the engineering team.
* Be the second line escalation for customer challenges on projects.
* Ensure budgets are monitored so variance discussions can be had and won.
Why work at JBT
Qualifications/ Experience:
* Proven experience managing service/project teams.
* Experience working as a hands-on project manager.
* Strong leadership and team management skills.
* Have a minimum of NVQ Level 3 in a relevant electrical discipline.
* Be able to demonstrate mechanical skills that have been acquired.
* Strong appetite to learn and use our own software and 3rd party software systems.
* End user and project team training skills.
* Full UK passport and UK driving license.
Not required but beneficial:
* Knowledge of other Microsoft SQL tools including SSRS, SSAS, SSIS.
* Experience of industrial devices and communication protocols.
* Experience with project management philosophies such as Prince2, Agile.
* PLC skills, Allen Bradley, Omron, Siemens.
* A full understanding of TCP/IP networks including features such as Firewalls, IIS, and FTP.
* Understanding of Vision devices such as Sick, Cognex, Omron.
* Another language – German, Spanish, French.
Aptitudes Required:
* You will take an innovative approach to problem solving and be able to utilise and share knowledge with others in the team and across the company.
* Ability to prioritise issues and escalate when necessary.
* Excellent client-facing skills.
* You will be flexible and willing to undertake support across the UK, Europe and potentially other areas of the world.
* Self-confident and able to challenge assumptions.
* Great attention to detail.
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