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Compliance & Facilities Agent, Macclesfield
Client: Your Housing Group
Location: Macclesfield, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 3b427a38832a
Job Views: 79
Posted: 20.02.2025
Expiry Date: 06.04.2025
Job Description:
Job Introduction
Contract: Permanent
Location: Staffordshire Moorlands, High Peak & Macclesfield
Weekly Hours: 35
This is an exciting opportunity for a Compliance & Facilities Agent to join the Housing Management team, working together to provide a high-quality service to our customers, in the Staffordshire Moorlands, High Peak and Macclesfield area.
We are looking for a dedicated and enthusiastic team member who has a passion for going the extra mile to ensure that our schemes remain safe, and customers remain comfortable and happy in their homes.
What will my working week look like?
You will be out on site most days visiting schemes ensuring the health and safety of our customers. You will live within a 15-mile radius to cover your patch and be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.
What will I be responsible for doing?
You will be responsible for the health and safety of communal areas by completing monthly inspections, weekly fire alarm & emergency lighting tests, reporting repairs, and monitoring these through to completion. You will ensure all work undertaken is completed with due regard for quality, productivity, and safety.
You will represent YHG and be a first point of contact for our customers, dealing with or signposting customers while supporting the Group’s approach to capturing and responding to customer feedback and proactively minimising and assisting in resolution of queries.
And what would make me stand out from the crowd?
* Excellent communication & organisational skills.
* Knowledge in identifying risk and hazards.
* ICT skills.
* Flexibility in approach with an ability to respond to urgent requests/queries.
* Keen problem solver.
* Passionate about delivering a quality service.
Ideally you will be a team player, respectful & fair, honest & reliable, and caring.
If you feel this could be the right role for you, we would love to hear from you!
What’s in it for me?
In return, we offer £22,000 - £24,000 for a 35-hour week, a company vehicle, and fuel card along with 25 days annual leave (holidays also increase with time served) plus Bank Holidays. Our employee offering provides much more than just a competitive salary and holiday allowance.
We trust our people to manage their own diaries. If you need time for an appointment, the school run, or an exercise class, we’re open to what works for you too. When you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.
And who are Your Housing Group?
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.
We’re an employer of choice, with over 88% of colleagues recommending us as a 'great place to work'.
Closing Date: Wednesday 7th August 2024
We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role, they will be guaranteed an interview. Your Housing Group welcomes applications from our customers; however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.
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