Job Description
Job description\n\nOur client is a leading company in providing security solutions for various industry sectors throughout the UK. We have been asked to support the recruitment of a CCTV Operator for a retail site, Highcross Shopping Centre, Leicester.\n\nThe Role:\n\nWorking as part of the Operations team you will be monitoring CCTV Systems and providing CCTV support for the Centre staff and retailers as well as acting as a call handler.\n\nResponsible for:\n\n * Support & assist all the appropriate team members & management\n\n * Emergencies and evacuations are managed effectively, acting as a point of contact for tenants and emergency services\n\n * Ensure that the DFR report is kept up to date, ensure that all incidents are recorded in the incident log and accidents are recorded\n\n * Ensure all identified hazards, risks and or maintenance issues are immediately escalated to line management\n\n * Contractors arriving on site adhere fully to all requirements in line with H&S\n\n * Liaise with local police, residents, authorities and neighbouring businesses to ensure the most effective security measures are adopted\n\n * Provide an excellent level of customer service\n\n * Investigate and resolve customer complaints\n\nSkills, knowledge and experience:\n\n * Must hold valid CCTV Public Space Surveillance Licence\n\n * Must hold a valid SIA Door Supervisors Licence\n\n * Must be computer literate\n\n * Previous experience of dealing with authorities, such as reporting\n\n * Able to work in a fast paced environment\n\n * Able to work shift pattern of 4 days on, 4 days rest, 08.00 - 20.00 hrs. Must be prepared to work the occasional night shift to cover for sickness.\n\nApply Now