Job Description:
Title: Senior Admin Support Officer (Admin and Clerical)
End Client:- Bristol City Counsil
Location: Floor 3, City Hall, BS1 5TR
Rate: £14.60 per hour PAYE
Hours: 37.00 hours a week.
Contract: 3 months
Job Description
Key job outcomes/accountabilities
* Coordinate a complex area of administration, taking ownership and responsibility for the end-to-end processes.
* Under direction from the Team Manager, deploy and plan resources to maximise efficiency of business support services and responsibility for day-to-day operational issues.
* Actively promote the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.
* Make real time service decisions in response to operational issues in line with local procedures and established guidance.
* Respond to enquiries from internal and external customers and stakeholders including escalated issues, taking responsibility for satisfactory resolution.
* Provide information, data and advice on complex business support matters and carry out, monitor and reconcile financial transactions.
* Monitor service compliance with local guidance and legislation.
1. Own and drive forward proces...