Role OverviewLocation: Wavendon, Milton Keynes MK17 8LX
Shifts: 12 Hours on a 4-day rolling period. (4 Days On, 4 Days Off)
We operate 24/7, 365 days a year. Day Shift: 6AM to 6PM, Evening Shift: 6PM to 6AM
What you will do…
Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff.
Manage mobile alarm call outs and provide solutions in a timely manner.
Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly. Experience within a control room is preferred but not essential.
Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required.
Ensure that all systems/databases are updated in a timely and accurate manner.
Provide client reports.
About the RoleThe role...
Are you looking for a role where you really can make a difference and help people?
You do not need experience, what we ask is that you have a passion to learn, with energy and drive to get things done. We will provide you with full training and support you will require to ensure you are a success as a CCTV Operator.
At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the w...