Responsible for coordination of Technical Service and Support within the organization, including harmonizing the different regional approaches in terms of processes for technical training, claims management, and workshop concepts and reconciling them with the global strategy.
Your Role & Responsibilities
* Develop and deploy knowledge sharing tools
* Support team and gather best practices and deploy within global regions
* Support & coordinate resource management
* Assume lead on all Technical Service & support related projects
* Support governance topics, policies, compliance and applicable laws
* Liaise with global technical support teams
Your Skills & Strengths
* Experience in delivering B2B value-added services
* Process and structure-oriented
* Strong team and networking skills
* Experience in automotive Aftermarket business would be beneficial, but not necessary
* Diplomacy & confidentiality
* Proactive & motivated within a small global team
Do you have any questions?
PHIL.BURTON@MAHLE.COM
+44 1604738-026
About the company
MAHLE GmbH is a German automotive parts manufacturer based in Stuttgart, Germany.
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