Service Advisor – Aylesbury
Basic Salary - £28,000
OTE - £36,000
5 Day Week - No Saturdays
Great Benefits Package
Our client, a busy franchised main dealership in Aylesbury, has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities
1. Meet and Greet Customers.
2. Explain to customers the work due to be carried out on their vehicle.
3. Accurate completion of courtesy car insurance paperwork.
4. Calling customers with progress updates and advise of any work needed.
5. Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
6. Invoicing work carried out.
7. Invoice explanation and taking payment.
8. Quoting, introducing and selling of Service Plans.
9. Ensuring all Warranty paperwork is correctly completed.
10. Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements:
* 12 months Motor Trade Service Advisor experience
* Full UK Driving Licence
Desirable Requirements:
* Franchised Dealership Experience
* Kerridge or Pinnacle Experience
Remuneration & Benefits
Basic Salary of £28,000
On Target Earnings of £36,000
5 Day Week - Monday to Friday only
No Saturdays
Great Benefits Package
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