Reporting to the Store Manager, Sales Associates will ensure a high level of customer satisfaction and be a standout brand ambassador for REPRESENT. 37.5 hours per week. Weekend and evening availability essential £13.50 per hour Monthly Bonus up to 10% Responsibilities: Have a disciplined approach to thoughtful, personal and effective service. Maintain an expert level of product and brand knowledge. Follow and achieve store sales goals on a monthly, quarterly and yearly basis. Nurture and develop VIC relationships, and conduct elevated, personal shopping appointments. Support on the delivery and execution of store events, from 1-1 appointments to large-scale community events. Play an active part in elevating both our front and back of house spaces through relentless attention-to-detail, process compliance, and proactively finding opportunities to improve. Use of store systems, including point of sale and stockroom management. What we are looking for: You are experienced in a customer-facing environment, and thrive on working as a team to create a memorable experience for everybody in your space. You know that this is a mindful pursuit, take pride in your space and seek every opportunity to make people feel at home and looked after. You want to see your team win, and understand how to support and work with the people around you to enable everyone to perform at a high level. You have an eye for quality, you sweat the small stuff because you know the details matter, always. You don’t believe in the status-quo, and common logic doesn’t apply. You’re always searching for new and creative ways to drive your business forward and stay ahead of the pack. You own your results and take responsibility for your actions. You are decisive, capitalize on success, fail fast, and always learning. You believe that success is a byproduct of consistent, hard work. You show up with discipline and hold an unwavering standard for yourself and others. You are mindful of your impact, through your words, actions and plans, for the betterment of yourself, your team, and the planet. Benefits: Employee discount Uniform allowance & annual personal clothing allowance Life Assurance Pension Retail bonus scheme 25 days holiday plus BH (based on FTE)