About Us
Frank Key has been built on family values since 1907 and we’re proud to have committed employees with long service, fantastic knowledge and to have a reputation for how we do business. We take pride in making a difference and our passion is helping our customers to build a better life.
As a Hire Desk Controller, you’ll be looking at ways to go the extra mile so that you exceed our customer’s needs on each and every delivery and any time that they enter our brand new Daybrook Shop.
Hours of work & shift pattern: 47.16 Hours Monday- Friday (9 hours shift between 07:00 and 17:00 with 1 Hour unpaid break) & 25 Saturdays 07:30 - 12:00
What you'll need:
* Knowledge of Hire Equipment (Essential)
* Previous experience using Hire software (Preferred)
* Previous experience in a customer-facing role and working in a fast-paced commercial environment (Essential)
* Hold a full manual Driving Licence. (Preferred)
What you’ll get:
* Annual pay reviews.
* Enhanced holiday entitlement to reward company service.
* Life Assurance.
* Employee discounts.
* Access to our Employee Assistance Programme.
* Training and development opportunities.
What you'll be doing:
* Counter hire/sales and customer service.
* Handling and manoeuvring heavy/bulky hire equipment.
* Pre-hire checks and documenting hire equipment.
* Basic off-hire checks and testing.
Our Values are really important to us so we also look for them in our new colleagues: Integrity, supportive, excellence, knowledge, people and diversity.
We recognise that our differences make us stronger and encourage applicants from anywhere and all backgrounds.
Job Types: Full-time, Permanent
Pay: £28,446.91 per year
Additional pay:
* Bonus scheme.
Benefits:
* Cycle to work scheme.
* Employee discount.
* Life insurance.
* Referral programme.
* Sick pay.
Experience:
* Customer service: 1 year (required).
* Booking out Hire Equipment: 1 year (required).
Licence/Certification:
* Driving Licence (preferred).
Work Location: In person.
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