Leading Systems Integrator Erskine, Scotland, United Kingdom
2 days ago Be among the first 25 applicants
Operations Director at Synergize Consulting Ltd
Our client, a leading ServiceNow partner, is looking for a number of technical consultants to work as part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform.
You will provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.
Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources.
Responsibilities:
* You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
* Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions.
* Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
* Mentoring and training more junior members of the team.
* Producing documentation and training material for the implemented solutions.
Requirements:
The ideal candidate will have several years' experience in ServiceNow design and development preferably in a consulting environment.
An understanding of Service Management concepts, delivery assurance principles, and procedures.
A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.
Ideally you will have obtained some of the following certifications:
* ServiceNow Certified Administrator
* ServiceNow Certified Implementation Specialist
* ServiceNow Application Developer
* ITIL Foundation
Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage.
You will need to have strong communications both written and oral, ability to present solutions to customers including senior management and be highly focused on providing strong customer service.
Able to work as part of a team or individually to project timelines, you will need to be pro-active, creative and able to research solutions and make recommendations, willing to learn and take on new challenges.
You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.
What is on offer:
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development.
You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions.
You will receive a comprehensive salary in the range of £65-85k depending on experience, Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you. As mentioned you will receive excellent ongoing training.
Due to the nature of some of the work you will need to be able to get clearance and therefore must have at least 5-10 years UK residency.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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