Product Coordinator
Product Coordinator
The Product Coordinator is a key role within our team, responsible for arranging contracted ground and ship services for our escorted small group tours and golf cruises. This position requires a unique blend of logistical management skills and a passion for crafting exceptional global travel experiences.
Responsibilities
* Request and confirm bookings for hotels, golf courses, ground transportation, guides, and other ancillary services as required.
* Liaise with our cruise partner's onboard teams to provide golf-group details.
* Update ground suppliers on sales progress and establish final arrangements for ground transportation and golf.
* Create and maintain tour planning grids using our standard company template.
* Provide detailed final information to ground suppliers, including guest lists, timings, and agreed arrangements.
* Approve invoices and initiate payments to ground suppliers and host teams.
* Record actual costs and reconcile against budgeted costs.
* Maintain strong relationships with ground suppliers and Destination Management Companies (DMCs) to ensure high-quality standards.
* Provide feedback to our cruise and tour development team on supplier partner and DMC performance.
Qualifications
* Minimum 3 years of office-based organizational and/or administrative experience.
* Strong advantage to candidates with a background in travel, hospitality, or events management.
* Knowledge of and/or interest in golf is a plus, but not required.
* Superior verbal and written communication skills, with a passion for details.
* Strong problem-solving, detail-oriented, and collaborative skills, with excellent organizational abilities.
* Strong map reading, geography, and logistical expertise is preferred.
* Ability to build relationships through various mediums.
* Understanding of foreign currency translation.
* Ability to work on multiple projects, meet deadlines, respect budgets, and prioritize.
* Commitment to technology, quality data entry, and ongoing learning.
* Intermediate to Advanced skills in Microsoft Office, including Outlook, Word, and Excel, as well as familiarity with databases.
* Efficient time management and multitasking skills.
* Calm and composed under pressure, with the ability to make quick decisions when necessary.
* Personable and credible, with excellent communication skills.
Compensation and Benefits
* Competitive salary, negotiable based on experience.
* 28 days of holiday/vacation entitlement, inclusive of UK public holidays.
* Opportunity to work with a close-knit, passionate, and highly committed team.
About PerryGolf
PerryGolf is a leading provider of escorted small group tours and golf cruises. Our team is dedicated to delivering exceptional global travel experiences, and we are seeking a highly skilled and motivated Product Coordinator to join our team.